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Dental Claims

 

AFLAC Dental claims are handled on a standardized claim form which is provided to you by your dentist.  This is not a specific AFLAC claim form – it is a standard American Dental Association (ADA) dental claim form.  The same form is used by all dentists nationwide and by all dental companies nationwide.  To file a claim there are two options:

 

1. Your dental provider can file the claim electronically for you.  The info they need in order to do this is found on your AFLAC Dental card or the provider can visit this web site - www.aflac.com/us/en/dentalproviders.aspx

 

2. The claim can be submitted on paper by mail.  The provider can do this but it is best if you mail it yourself.  Using this method takes a little longer but it keeps you in control of the claim and you will know for sure that the claim has been mailed.  Simply ask your dentist to print a dental claim form for the procedures you had performed.  They will have the correct form on their computer.  The form will automatically include all of the info AFLAC needs in order to process your claim.  The only thing you will need to add on there is your policy number.  If you do not have your policy number, just call 800-992-3522 to be provided with it.  The address that claims should be mailed to is:

 

        AFLAC

        Attn: Dental Claims

        1932 Wynnton Road

        Columbus, GA 31999

 

 

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