Wellness
Benefits – Accident or Hospital Policy
Some Accident and
Hospital policies pay an annual Wellness Benefit. This benefit pays one covered family member
simply for receiving an annual physical.
You may claim the benefit for either you or one of your covered
family members. The benefit is not payable for
more than one covered family member each policy year.
You are eligible for these benefits after
every 12 months of payment on your policy not every calendar year.
For example, if your policy was effective June 1st, the
twelfth payment will not be received by AFLAC until after July 1st
of the following year. AFLAC will
notify you by mail when you become eligible.
How do I claim this benefit?
If you have received
notification by mail from AFLAC:
AFLAC will automatically mail you
a bar-coded Wellness Claim Form as soon as you become eligible. When you receive this bar-coded claim form
please complete the required information and MAIL it directly to
the address on the form. No physician
signature or any other documentation is required. Be
sure to MAIL this form since faxing
the bar-coded forms to our office will DELAY payment of your Wellness claim.
If you have misplaced this form or feel that you
did not receive it:
This form cannot be reprinted and
is not available for download since it is bar-coded and is exclusive to your
policy. However, if you have misplaced
this form or feel that you did not receive it you can still claim your benefit.
To do so just follow these instructions:
1.
Call
AFLAC Claims Department at 800-992-3522 to verify that you are now eligible for
the benefit. At this time you should
also verify that AFLAC have your correct address on file. If you are not yet eligible please wait for
the bar-coded claim form to arrive before submitting your claim.
2.
If
you are eligible you will need a copy of the physician’s bill from your date of
treatment.
1.
Please
print a copy of the Claims Department Fax Cover Sheet. [Click here for a copy] It is very important to print the words “WELLNESS BENEFIT” on the message line of the cover sheet and to
print your policy number in the
space provided.
2.
To
file your claim please also print your policy
number and the words "WELLNESS
BENEFIT" on the top of the physician's bill. Submit a copy of the bill by fax using the
Claims Department Fax Cover Sheet.
3.
If
you have both our Accident and Hospital policies you may claim both benefits
for one physician visit. Just send a
separate fax for each policy making sure to use a separate policy number each
time. Each claim requires a separate fax
cover page and a separate fax transmission.