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Accident Policy – Workers Comp. Claims           

 

Required forms (click on each form to open and print):

Accident Claim Form

Claims Department Fax Cover Sheet

 

After you have downloaded or printed the above forms just print this page and follow these instructions.  For faster service fax directly to our claims department using the Claims Department fax cover sheet. If you mail anything, please keep copies of everything you mail until your claim is complete.  If you required hospitalization or surgery you should follow the instructions under the link Major Accident  

 

It is important to follow these instructions completely.  Failure to do so will result in a delay of the  processing of your claim.

 

1.      You (or the patient) need to personally complete Section A, and the attached Authorization to Obtain Information.  Be sure to complete all sections.

     

2.      Sections B, C and D do not need to be completed for Workers Compensation claims.  

 

3.      Please be sure to include the following backup documentation to support your claim. This would include any of the following that apply to your injury.  This is not an all inclusive list – please consult your policy for a complete list of benefits and then provide corresponding documentation:

                        Include a copy of the First Report of Injury from your employer

                        ER discharge instructions                         

                        Records of doctor visits

                        Records of physical therapy          

      This type of supporting information is very important because the claim cannot be processed without it.

 

After you have sent your claim please deal directly with AFLAC Claims Department by calling 1-800-992-3522 from 8 a.m. to 6 p.m. Monday through Friday.  Please have your policy number ready so you can be assisted promptly.  Also, if you have any questions regarding your claim or if you simply want personal assistance please feel free to call me at 561-776-0098.

 

 

 

Reminder Checklist – Please be sure you have completed or provided the following:

 

1.        Have you completed Section A and the Authorization to Obtain

        Information?

2.        Have you included proof of ER and all doctor visits (including physical

        therapy)?

3.        Have you included a copy of the First Report of Injury?

4.        Have you included your policy number? If you do not have your

        policy number, please call 800-992-3522 to be provided with it. It is

        important to remember that each policy has a separate policy number.

5.        Before faxing to our Claims Department have you included your

        information on the fax cover sheet?

 

 

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